ITF Logistics Logo

Director of Brokerage Sales and Operations (FT)

Chicago, IllinoisFull-time
About the Job
Who We Are:
ITF Group is a growing asset-based 3PL company with a mission to improve the landscape of the logistics industry. ITF Group is a multicultural organization that embraces a diverse workforce, which fosters equal opportunities for all. ITF Group aims to serve as a better place to build your future career. We believe in community and have various social functions during the year which are the perfect opportunity to get to know your teammates, have fun, and build team morale. People are our greatest asset, and we are constantly encouraging our employees to grow and succeed in their careers. We invest in our people, and they invest in us. We offer a competitive salary with a bonus and attractive benefits.

Who You Are:
Requirements for the position are listed below. In addition to education and skill set, ask yourself these questions:
  • Do you consider yourself an avid learner?
  • Do you believe in failing fast and forward?
  • Do you see possibilities rather than problems?
  • Do you possess a service-oriented mindset?
  • If the answer is an overwhelming YES, congratulations, you are connected to the vision of ITF Group: to hire innovative and passionate experts who approach everything with enthusiasm and a forward-thinking lens, while operating with appropriate urgency to meet all deadlines to ensure we are delivering the absolute best engagement experience to our customers. We would love to learn more about you and see if your skills align with our current needs.

Responsibilities:
As Director of Brokerage Sales and Operations, responsible for the management of all sales and operational functions related to the Van/Flatbed/Temp controlled division of the truckload non-asset based brokerage office, with aggressive goals for revenue growth. In addition, you will:
  • Develop a sales structure and train staff to ensure the team is identifying business opportunities and maintaining relationships.
  • Identify and implement core KPIs for business growth and individual employee metrics management.
  • Establish rapport internally with employees and build relationships with potential clients.
  • Run and grow the company by training, coaching, developing, and motivating a team that has the vision and understands the steps necessary to achieve success.
  • Work with team and leadership to determine areas of opportunity and manage plans and projects for improvement.
  • Be a coach, mentor, and team player to set an example with the team and encourage them to deliver a high level of service on every load and business process from start to finish.
  • Oversee business development process by managing the prospecting, quoting, and closing of new freight opportunities. Develop and confirm that the Company has a solid three-tier relationship with top customers.
  • Oversee long and short-term processes to identify and purchase transportation capacity to meet customer demand.

Requirements:
  • Proven ability to grow revenues and manage costs.
  • Capacity knowledge and market awareness to build and further develop carrier relationships and negotiations.
  • The ability to sell and close new business, as well as train effective sales philosophy and manage others in it.
  • Must be able to analyze situations, identify opportunities, successfully implement solutions through negotiations, and train team members to do the same.
  • Knowledge of the risks and requirements of various types of freight and trailer types.
  • Demonstrated success in problem-solving through the use of data and information metrics and improvement to the performance process.
  • Ability to operate and understand the TMS platform and identify areas for technological improvement.
  • 5+ years of management experience leading an inside sales and operational team within a Brokerage Environment.
  • Experience with a large 3PL company as an office or division head, or upper management.
  • Bachelor’s Degree in Business or Supply Chain Management preferred.
  • Must be willing to travel as required to meet essential responsibilities.

Why ITF?
  • Casual and fun start-up culture focused on teamwork.
  • Transparent leadership with access to the executive team.
  • Extensive industry training program.
  • Competitive salary with opportunity for variable compensation.
  • Opportunity for growth and internal advancement opportunities.
  • Comprehensive benefits package including, medical, dental, vision, matching 401K.
    About ITF Logistics

    ITF Group is a Missouri based company offering modern facilities, offices, and warehouses. ITF Group is a growing asset-based third-party logistics company providing transportation, brokerage, and warehousing services and solutions to our customers since 2012. The company started with the mission of delivering the highest quality in unmatchable transport services to all. Since then, it has been striving to exceed our customer expectations with a people first approach focused on efficiency. Our passion towards our clients and work has enabled us to earn strongest reputation in the industry. We don’t just promise to deliver the best, but we stay true to our words.